- How do we make sure that we'll get to where we're
going, on time?
- Where can you
turn if you have questions regarding your
trip, or for a personal trip itinerary?
- What is the
proper procedure for boarding
and riding the bus?
- How do you transfer
from one Foothill Transit bus to another, or even to another
system's buses? Is there a charge?
- What if I
ride my bike
to the bus stop?
- How does
Foothill Transit make it convenient for the disabled
to use its system?
- What special
services does Foothill Transit offer to make riding the bus
convenient and enjoyable for its customers?
- What do I do
if I left
my belongings on the bus?
How do we make sure that we'll get to where
we're going, on time?
Use the
Foothill Transit website! The website is your guide to all
Foothill Transit routes and schedules, TransCenters and more. Each
route page contains a detailed map of each route, as well as the
times and locations of every stop each bus makes. To figure out
your trip, simply use the list of all lines to find the route you
need. Select the route you need by clicking on the route number
along the left hand side of the page. Now select the schedule you
need from the available options.
Timepoints are
listed in dark blue along the top of the schedule and times are
listed below; use the schedule scrolling buttons or the built-in
browser scrollbars to view more stops and times if they are
available.
Choose your
exit stop from the row of time points listed in dark blue. Now,
read down the page (scrolling as needed) under your stop to find
the time that you need to arrive at your stop. Next, follow the
row of times across the page until you reach the time listed under
your "home," or boarding stop. Subtract your arrival time from
your boarding time to learn how long your trip will take. Remember
to use the right schedule for your trip — use the buttons for
Weekday, Saturday, Sunday or Weekend schedules for each
direction.
When you are
away from your computer, or not connected to the Internet, you can
find most of this information in the Foothill Transit Bus Book!
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Where can you turn if you have questions regarding
your trip, or for a personal trip itinerary?
Your best
source for information is a Foothill Transit Store. Located in
City of Industry, Claremont, Duarte, Pomona and West Covina, these
stores are staffed with friendly Foothill Transit experts who can
provide you with a detailed itinerary for your trip, including bus
lines, transfer points, trip times, even landmarks to follow on
your way. They can be reached at 1-800-RIDE INFO (1-800-743-3463).
Just be sure to have a pencil and paper ready to write everything
down! The Transit Stores also are great places to visit, providing
information on the latest Foothill Transit news, upcoming
community events, special Foothill Transit services and Metrocard
and bus pass purchases.
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What is the proper procedure for boarding and
riding the bus?
The
first thing you should do when you see your bus approaching is
make sure that the number on the front match the number of the
route you need. When you are sure, raise your hand to signal the
coach operator that you would like to get on board. If you are
paying with cash, you must have the exact change to board the bus.
When you board, simply drop your fare into the farebox next to the
coach operator. As you all know, you should always stand behind
the white line next to the coach operator to give him or her
plenty of room to assist you. Should you have any questions, the
coach operator will be glad to answer them — just make sure you
ask when you enter or exit the bus, and not while he or she is
driving.
When you sit down on the bus, make sure that you slide all
of the way over and stow your belongings under the seat, so that
other riders will have room to sit down. If no seats are
available, please stand in the aisle and hold on to one of the
handrails attached to the ceiling. When you reach your
destination, be sure to exit through the back door of the
bus.
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How do you transfer from one Foothill Transit bus
to another, or even to another system's buses? Is there a
charge?
With your paid
Foothill Transit fare, you will receive one free transfer card
(upon request). You may use transfers once within the printed time
and date, regardless of direction. This allows more time to eat,
shop or run errands while on your ride. Foothill Transit transfer
cards are also accepted by MTA, please check their site for more
information on their policies
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What if I ride my bike to the bus
stop?
All Foothill
Transit buses are equipped with bike racks for customer
use.
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How does Foothill Transit make it convenient for
the disabled to use its system?
Foothill
Transit offers a discounted fare to all disabled riders; visually
challenged passengers and service animals ride free of charge.
Additionally, all Foothill Transit buses are equipped with
wheelchair lifts, and "kneel" for passengers who may have
difficulty climbing steps.
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What special services does Foothill Transit offer
to make riding the bus convenient and enjoyable for its
customers?
The most
obvious value is the Foothill Transit 31-Day rolling pass. Sold in
all Foothill Transit Stores and at more than 50 retail outlets,
the passes save you money by giving you a ticket to unlimited
travel at a fixed price. Available in local, express, student,
college, college express and senior/disabled versions, passes are
valid for 31 days from their date of first use. To make things
even easier, Foothill Transit also offers a Passes in the Mail
program, allowing you to have a bus pass delivered to your door
each month! And the Corporate Pass Sales program allows companies
to sell passes at their office location.
The Metrocard
also is an excellent way to save money and make life a little
easier. Much like a prepaid phone card, Metrocards can be
purchased in any amount between $5 and $150. Then, simply run the
card through the meter attached to the farebox each time you board
the bus, and your discounted fare will automatically be deducted!
Metrocards are valid for two years and, best of all, can be
replaced with a valid receipt if they are lost or
stolen.
Foothill
Transit Express Routes are a commuter's dream, traveling to
downtown Los Angeles and Pasadena via special freeway bus lanes to
save you time. The buses also make only limited stops, so your
trip is even faster! The easiest way to take advantage of this
service is by using a 31-day rolling pass, but cash prices vary
depending on the distance you travel, ranging in price from $2.75
to $3.35.
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What do I do if I forgot my belongings
on the bus?
If you lost
something on a Foothill Transit bus, call 626-967-3147 to report
it. Be sure to note the bus number, the line/route number, and the
time of day. Foothill Transit is not responsible for any lost or
stolen items on our buses, but we will hold all found items for 30
days.
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